The Leader’s Mindset – Resources and Assets

As a young engineer fresh out of school, I received a performance evaluation. My supervisors gave me glowing reviews, and I “exceeded expectations” in almost every performance metric. When I received my raise for the year, I was placed in the highest pool. That pool received a five percent raise, which was the highest raise…

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COVID-19 and the FM

COVID-19 AND THE FACILITY MANAGER Paul Williams, President of ISM Services, wrote a 3-part article series to address the challenges facing the facilities manager as the result of COVID-19. The first article deals with Operations and Maintenance. The second addresses Human Capital which, while not usually synonymous with facilities management, is of critical importance during this time.…

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The Power of One Single, Small Word

At work, we are faced with many hurdles. They can range from personality conflicts to reorganization and downsizing. While many of those hurdles are out of our control, there are some that we can control. We often are not aware that we place these hurdles ourselves. One of the greatest barriers we face in both…

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The Convergence of Facilities and the Internet of Things

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What is the current state of facilities management?  Where is facilities management headed?  How will it evolve in the near future?  Who will lead and who will follow? The Current State With few notable exceptions, facilities management is a low-tech industry that has remained remarkably unchanged for the last 50 years. The workplace, however, has…

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DGS Announcement

ISM is pleased to announce a five-year contract from the District of Columbia Department of General Services (DGS) for an Integrated Workplace Management System (IWMS). ISM will be upgrading the agency’s ARCHIBUS installation to the current 23.2 version, as well as providing implementation and integration with other systems. Additionally, the firm will also offer helpdesk…

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Archibus Helps Government Agency to Manage Its Assets

Overview As Washington, D.C. became more austere with its funding, a government agency needed a way to manage its valuable assets and justify expenditures. ISM Services, Inc. was engaged by the Agency to assist. The firm recommended ARCHIBUS, a robust software package with modules to manage a diverse array of assets. ARCHIBUS is now used…

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